A seasoned hotelier with vast experience in the hospitality industry, the General Manager of Sheraton Bahrain has been a stalwart leader of this popular five-star property for decades. He talks about brand loyalty and what has kept him on the island for years.

You’ve spent more than 40 years with Sheraton, how did you get started in the hotel business and what is it about the brand that inspires such loyalty?
It all started out with Sheraton in 1982 – having just finished my apprenticeship as a chef in a private restaurant, I joined my executive chef who was appointed at the Plaza, a Sheraton Hotel in Copenhagen.
Whilst the brand might suit me, and vice versa, it is as much the people who mentor you and assist you, that inspires the loyalty. During the 40-plus years, I have been very well looked after by all involved and despite some moves that left me with a couple of months in between jobs, I was kept on the payroll.

You must have gathered some amazing stories during that time. What are the funniest and proudest memories you have so far?
Truly many stories. I think the proudest memories are where you are able to promote dedicated associates to the next level.

Sheraton Bahrain is a much-loved landmark, that’s set to reopen soon after several years under renovation, which you have overseen. What has been the biggest challenge you’ve faced and how did you overcome it?
So far in the project, the biggest challenge was the initial main contractor, but that part of the project is not overseen by me. My biggest challenge is ahead, once all construction/fit-out, etc. is done, then it is time for my team and me to step up and make the hotel ready to receive our guests. This challenge is the last five to six weeks before opening the doors.

What can guests look forward to at the new and improved Sheraton?
Larger modern rooms, great restaurants, a very big ballroom, a fantastic gym – both mixed and ladies only – and much more.

Your stay in Bahrain, since 2015, has been a long one for a hotel GM. What has kept you here and what are your three favourite things about the country?
I honestly never thought I’d hang around for so long, but I’ve had a great relationship with our owners and Marriott leaders, not to forget the prolonged renovation period. My favourite three things about Bahrain are: very gentle and accommodating people; a safe place; and the winter season. ✤